Terms and Conditions

Valid from: 2021.06.01.

  1. General provisions
    1. The General Terms and Conditions (hereinafter GTC) summarize the contractual content on the basis of which Zemák Nekretnine D.o.o.– (Osijek Europska avenija 22), hereinafter the Service Provider, generally concludes an accommodation contract with its Guests.
    2. The General Terms and Conditions (hereinafter GTC) summarize the contractual content on the basis of which Zemák Nekretnine D.o.o.– (Osijek Europska avenija 22), hereinafter the Service Provider, generally concludes an accommodation contract with its Guests.
  2. Contracting parties
    1. The services provided by the Service Provider are used by the Guest. If the Guest submits the order for the services directly to the Service Provider, the Guest will be the Contracting Party. The Service Provider and the Guest together, if the conditions are met, become contractual parties (hereinafter: Parties).
    2. If the order for the services is handed over to the Service Provider by a third party (hereinafter referred to as the Intermediary) on behalf of the Guest, the conditions of cooperation are regulated by the agreement between the Service Provider and the Intermediary. In this case, the Service Provider is not obliged to examine whether the third party legally represents the Guest.
  3. Method and conditions of using the service
    1. Upon the verbal or written request of the Guest, the Service Provider shall send a written offer. If no specific order is received within 24 hours of sending the offer, the Service Provider’s termination of the offer will be terminated.
    2. The Contract is concluded only with the written confirmation of the Guest’s reservation sent by the Service Provider, and thus it qualifies as a Contract concluded in writing.
    3. An oral reservation, agreement, modification or its verbal confirmation by the Service Provider is not of contract value.
    4. The contract for the use of the accommodation service is for a specified period.
    5. If the Guest leaves the room permanently before the expiry of the specified period, the Service Provider is entitled to the full consideration for the service stipulated in the Contract. The Service Provider is entitled to resell the room vacated before the expiration date.
    6. The prior consent of the Service Provider is required for the extension of the use of the accommodation service initiated by the Guest. In this case, the Service Provider may stipulate the reimbursement of the fee for the service already performed.
    7. The condition for using the accommodation service is that the guests must prove their identity in accordance with the legal regulations, before occupying the room. No one can stay at the hotel without notice.
  4. Start and end of accommodation / check-in; check-out /
    1. The Guest has the right to occupy the rented premises from 14.00 on the agreed day.
    2. In the event that the Guest does not show up by 18.00 on the agreed day, the Service Provider has the right to withdraw from the contract, unless a later arrival date has been set.
    3. If the Guest has paid a deposit, the room (s) will be booked no later than 12.00 the next day.
    4. The Guest must leave the room by 10:00 on the day of departure.
  5. Extension of accommodation
    1. The prior consent of the Service Provider is required for the extension of the stay by the Guest.
    2. If the Guest does not vacate his room by 10.30 am on the day indicated as the day of departure and the Service Provider has not agreed in advance to extend the stay, the Service Provider is entitled to invoice the room price for another day and the Service Provider’s service obligation is terminated.
  6. Prices
    1. The Service Provider may change the advertised prices without prior notice (for example: due to package prices or other discounts). If the Guest has booked accommodation and it has been confirmed in writing by the Service Provider, the Service Provider may not change this accommodation price. The current prices of the Service Provider can be found on the website (www.seasidemobilehomes.com).
    2. When announcing the prices, the Service Provider indicates the tax content of the prices (VAT, IFA) valid at the time of bidding, regulated by law. The published prices include the statutory VAT, but do not include the tourist tax, which must be paid on the spot. The Service Provider shall transfer the additional burdens due to the amendment of the valid Tax Act (VAT, IFA) to the Contracting Party with prior notice.
  7. Offers, discounts
    1. The current offers and discounts are announced on the com website. The advertised discounts always apply to individual bookings.
    2. The advertised discounts cannot be combined with any other discounts.
    3. The reservation of the Service Provider’s products subject to special conditions, in case of group reservations or events, establishes the conditions set in an individual contract.
  8. Cancellation policy
    1. Unless otherwise specified in the apartment offer, the cancellation and modification conditions are as follows:
      If canceled up to 48 hours before date of arrival, 20 percent of all nights will be charged.
      If canceled up to 24 hours before date of arrival, 50 percent of all nights will be charged.
    2. If the Contracting Party is a business organization (including companies, social organizations, churches, local governments, municipal institutions, state organizations and their institutions, etc.), the Contracting Party / Customer is obliged to pay the penalty due in case of withdrawal even if the accommodation fee is otherwise borne directly by the Guest acting on behalf of the customer.
    3. If the Contracting Party has provided the use of the accommodation services with an advance payment and does not arrive on the day of arrival (no written cancellation is received), the Service Provider shall enforce the full amount of the advance payment specified in the Contract as a penalty. In this case, the accommodation is reserved for the Contracting Party until 12:00 noon on the day following the day of arrival, after which the Service Provider’s service obligation is terminated.
    4. If the Contracting Party has not provided the use of the accommodation services with an advance payment, credit card guarantee or in any other way included in the Contract, the Service Provider’s service obligation shall terminate after 18:00 local time on the day of arrival.
  9. Method of payment, guarantee
    1. The price of the ordered services can be paid on the spot in cash (in Euros), with a bank card marked as accepted by the Service Provider, or by advance transfer.
    2. In case of transfer – unless otherwise agreed in the agreement with the Service Provider – the Guest is obliged to transfer the ordered services to the service provider’s bank account before the specified date by crediting the given amount to the service provider’s bank account by the day of arrival. with an irrevocable statement certifying that the transfer has taken place.
    3. Other payment methods on site: vouchers issued by Mastercard, Visa, service provider and / or contracted partner.
  10. Refusal to perform the contract, termination of the service obligation
    1. The Service Provider is entitled to terminate the Accommodation Service Agreement with immediate effect, thus refusing to provide the services if:
      the Guest does not use the provided room or facility for the intended purpose;
      the Guest does not vacate his room by 10.30 am on the day indicated as the day of departure at check-in and the Service Provider has not agreed in advance to extend the stay;
      the Guest behaves in a manner that is objectionable, rude, under the influence of alcohol or drugs, threatening, abusive or otherwise unacceptable with the safety and order of the accommodation, its employees;
      the Guest suffers from an infectious disease;
    2. If the Agreement between the parties is not performed due to “force majeure” reasons, the Agreement shall be terminated
  11. Placement guarantee
    1. If the Service Provider’s hotel is unable to provide the services included in the Contract due to its own fault (eg overcharging, temporary operating problems, etc.), the Service Provider is obliged to arrange the accommodation of the Guest immediately.
    2. The Service Provider is obliged to provide / offer the services included in the contract, at the price confirmed therein, for the period stipulated therein – or until the end of the obstruction – in another accommodation of the same category. All additional costs of providing replacement accommodation shall be borne by the Service Provider.
    3. If the Service Provider fully complies with these obligations, or if the Guest has accepted the alternative accommodation offered to him/her, the Contracting Party may not claim a subsequent compensation.
  12. Guest Rights
    1. By concluding the accommodation service contract, the Guest acquires the right to the normal use of the rented premises, as well as the normal use of the facilities of the accommodation facility provided to the Guests as usual and without special conditions, as well as the usual service during the opening hours.
    2. The Guest may file a complaint regarding the performance of the services provided by the Service Provider during the stay at the accommodation. The Service Provider undertakes to handle complaints submitted to it (or recorded in the minutes) certified to it in writing during this period. The Service Provider handles any complaints individually.
      Tel: +36 30 016 0147
      Email: info@seasidemobilehomes.com
    3. Duties of the Guest
      • Payment of the agreed fee: due by the deadline specified in the confirmation or at the end of the accommodation service contract.
        Guests’ cars can park for free on site. The Service Provider excludes its liability for any damage caused in the vehicles parked in the parking lot and the objects placed in them (including, but not limited to: burglary of the car and theft of any object in the car; theft of the vehicle; damages caused by natural phenomena).
        Drive in the parking lot according to the traffic regulations. The permissible speed of motor vehicles is 20 km / h.
        Please dispose of rubbish in the camping area or in the rubbish bins in the rooms. It is not possible to remove furniture from the room or the building.
        The hotel guest can use the tools and equipment in the accommodation area only at his own risk.
        In case of fire, please notify the reception immediately.
        Fireworks and other activities subject to a permit required by the hotel guest require the written consent of the service provider, as well as the obtaining of official permits by the hotel guests.
        The Guest shall ensure that a child under the age of 14 under his / her responsibility stays in the Service Provider’s apartments only under adult supervision.
        The Guest must immediately report the damage to the service provider and provide the service provider with all the necessary data necessary to clarify the circumstances of the damage or to draw up a police report / police procedure.
    4. Rights of the Service Provider

If the Guest fails to fulfill its obligation to pay the fee for the services subject to penalty or ordered but not used in the Contract, the Service Provider shall be entitled to a lien on the personal property which it took with it to the accommodation to secure its claims.

  1. Obligation of the Service Provider
    1. Accommodation and other services ordered on the basis of the contract must be performed in accordance with the valid regulations and service standards.
    2. Investigate the Guest’s written complaint and take the necessary steps to deal with the problem, recording them in writing.
  2. Illness and death of the Guest
    1. If during the period of using the accommodation service the Guest becomes ill and is unable to act in his / her own interest, the Service Provider offers medical assistance.
    2. In case of illness / death of the Guest, the Service Provider claims cost compensation from the relatives, heirs or account payers of the patient / deceased; possible medical and procedural costs, the consideration for services used before death, and any damage to equipment or items of equipment in connection with illness / death.
  3. Security of data management
    1. To subscribe to the newsletter on our website, you must provide your name and email address. By subscribing to the Newsletter, the User agrees to the management of his / her data. The Service Provider handles the data until the data subject requests its deletion.
    2. The option to unsubscribe is provided by a direct link in each newsletter, or on the website.
    3. The User is responsible for the authenticity of the personal data provided.
    4. The Service Provider protects the data in particular against unauthorized access, alteration, transmission, disclosure, deletion or destruction, as well as accidental destruction and damage.
    5. The Service Provider together with the server operators ensures the security of the data.
    6. Only the employees of the data controller can access the personal data provided by the User. Personal data will not be transferred by the data controller to third parties other than those indicated.
    7. The Service Provider does not disclose personal data to third parties, only with the prior and express consent of the data subject
    8. The User acknowledges that the Service Provider is obliged to release personal data to the requesting authority on the basis of legal authorization, if its legal conditions exist. The User may not object to the provision of data based on law, official or court decision.
  4. Liability of the Service Provider for damages
    1. The Service Provider shall be liable for the damage suffered as a result of the loss, damage or destruction of the things of the occupying Guest, in the event that the Guest is placed in the place designated by the Service Provider or in his room, or in the room of the Service Provider. handed it over to an employee whom he may have considered entitled to take over his belongings.
    2. The Service Provider’s liability does not extend to damages that occurred due to an unavoidable cause outside the Service Provider’s employees and Guests, or were caused by the Guest himself/herself.
    3. The Service Provider is only liable for valuables, securities and cash if it has expressly accepted the thing for safekeeping, or has expressly refused to accept it for safekeeping, or the damage has occurred for a reason for which it is liable according to the general rules. In this case, the burden of proof lies with the Guest.
    4. Furthermore, the Service Provider is not liable for damages resulting from improper use.
  5. Confidentiality

In fulfilling its obligation under the Contract, the Service Provider is obliged to act in accordance with the rules of the Act on the Protection of Personal Data and the Disclosure of Data of Public Interest.

  1. Vis major

A cause or circumstance (for example, war, fire, flood, weather, power outage, strike) beyond the control of a party (force majeure) shall relieve either party of its obligations under the Contract for as long as that cause or circumstance exists. .

  1. Place of performance and law applicable to the legal relationship between the parties, court seised
    1. The place of performance is the place where the accommodation is located.
    2. All disputes arising from the accommodation contract, in relation to the Service Provider, shall be designated by a court with substantive and local jurisdiction.
    3. The legal relationship between the Service Provider and the Guest is governed by the provisions of Hungarian law.
  2. Data of visitors to our website
    1. The Service Provider does not record the user’s IP address or other personal data when visiting the website operated by it. Searching on the website is free and anonymous. The Service Provider uses the anonymous internet visit only for statistical purposes, to optimize its appearance on the internet, to increase the security of the system, the recorded data do not contain any personal data.
    2. The Service Provider treats all data and facts concerning the Users confidentially, and uses them exclusively for the preparation of its own research and statistics.
    3. The Service Provider does not take responsibility for its previous pages that have already been deleted, but have been archived with the help of Internet search engines. These should be removed by the search engine operator.
  3. Our newsletter

The Service Provider delivers online Newsletters and electronic direct marketing messages (hereinafter: Newsletter) containing news, information and offers to the persons subscribing to the newsletters of the website operated by it several times a month.

  1. Privacy Statement

In the course of its activities, the Service Provider considers the protection of personal data to be of paramount importance. In all cases, he shall handle the personal data provided to him in compliance with the legislation in force, ensure its security, take the technical and organizational measures and establish the procedural rules necessary to comply with the relevant legislation.

In the course of the Service Provider’s activities, the Service Provider uses the data of the users exclusively for the purposes of concluding contracts, invoicing and for its own advertising purposes in accordance with the Data Protection Act.

By entering into an accommodation service agreement, you agree that you have read and understood the above terms and conditions and agree to be bound by them.
The GTC may be amended later.